Speaking Topics
Companies, leadership teams, conferences, and universities invite Michael Reddington to teach their leaders how to apply the strategies, identify the observation keys, and execute the influential approaches necessary to generate lasting commitments.
Value
Unlock the truth
Engage With Michael
Michael leverages decades of experience facilitating sensitive conversations, tens of thousands of hours on stage, and his continuous education to deliver actionable techniques, and instill the confidence to execute them.
Highlights
- Over 20 years of speaking experience
- Worked in over 30 industries
- Educated participants from over 50 countries
- Invited to speak in 15 countries
- Received multiple awards
“Observe for intelligence, not information.”
20+
Years Speaking & Training
1,000+
Engagements Delivered
50,000+
Leaders Taught
Global &
Multi-Industry
Experience
engagement examples
Apply the Disciplined Listening Method
All the information leaders need to make the correct decision is in front of them. They just need to recognize it, and improve how they ask for it.
Michael seamlessly weaves behavioral science, business communication, investigative interviewing techniques, and problem-solving principles into the context each client operates in. The engagements clients most commonly request Michael to customize for their audiences include:
Audiences learn how to
Obtain truthful, timely information
Solidify relationships and solve problems
Increase decision making confidence
Cultivate commitment, not coerce compliance
Adapt how they communicate to achieve their goals
Leadership Lessons from the Interrogation Room
Goals
Evolve Listening Skills
- Save time, reduce miscommunications, and drive performance by prioritizing your audience’s experiences
- Recognize the true meaning of your audience’s reactions, within the context of your conversations
- Unlock hidden messages that open the doors to quicker and stronger agreements
Build Trust
- Execute consistent behaviors that demonstrate your commitment to your audience
- Capitalize on mistakes and vulnerable moments to build surprising bonds with your audience
Increase Influence
- Cultivate commitment over compliance by employing the fundamental principles of persuasion
- Obtain more truthful information with strategic, influential questioning techniques
Learning Objectives
Appreciate Audience Experiences
Resonate with audiences by leveraging their experiences & expectations
Explore Individual Listening Approaches
Tailor listening approaches to fit unique people, situations, and goals
Develop Situational Awareness
Improve decisions by identifying crucial factors impacting conversations
Craft Communication Strategies
Create the context necessary for conversations to succeed
Enhance Observation Skills
Recognize your audience’s thoughts and feelings in real time
Forge Trusting Relationships
Earn the privilege of people choosing to follow your lead
Influence Commitments to Action
Encourage people to save face and accept outside recommendations
Obtain Truthful Responses
Ask questions that motivate audiences to answer honestly
Optimize Objections
Leverage challenging statements to generate new commitments
Apply The Disciplined Listening Method
Practice the Seven Core Disciplined Listening Behaviors
Strategic Listening Techniques
Goals
Embrace Audience Perspectives
- Create the communication experiences your audiences require to help you achieve your goals
- Flip the reasons your audience may resist you into reasons they will be honest with you
- Appreciate the power of your audience’s experiences, expectations, and predictions
Adopt an Outcome-Focused Mentality
- Give your observations power by understanding how they help you achieve your goals
- Stay present, control your emotions, and adapt your approach to achieve your desired outcome
Enhance Your Observation Skills
- Recognize the value of everything you see and hear within the context of the situation
- Determine what your audience is thinking and feeling in the moment, and how it impacts your goals
Learning Objectives
Overcome Listening Myths & Mistakes
Evolve beyond active listening and elevate your powers of observation
Leverage Audience Perceptions
Capitalize on your audience’s perspectives and expectations
Explore Individual Listening Approaches
Adapt your listening approach to best fit your audience and goals
Develop Situational Awareness
Identify critical factors impacting your conversations and observations
Observe Like an Interrogator
Connect your observations to your goals and adapt your approach
Evaluate Non-Verbal Communication
Discern the contextual value of your audience’s thoughts and feelings
Assess Verbal Communication
Identify cues that indicate hidden emotions, goals, and fears
Employ Influential Questions
Ask empathetic questions that motivate audiences to answer honestly
Craft Strategic Conversations
Create the context necessary for conversations to succeed
Apply the Disciplined Listening Method
Execute the Seven Core Disciplined Listening Behaviors
Sell Like an Interrogator
Goals
Build Strong Customer Connections
- Follow science-backed processes for capturing your customer’s focus
- Develop value-based customer relationships that withstand difficult conversations
- Apply investigative interviewing techniques to build rapport, elicit the truth, and respond to resistance
Foster Trust
- Execute consistent behaviors that demonstrate your commitment to your customers
- Differentiate yourself and retain clients with strategies that reinforce your credibility
Increase Influence
- Cultivate commitment over compliance using fundamental principles of persuasion
- Obtain more truthful information with strategic, influential questioning techniques
Learning Objectives
Cultivate Customer Connections
Resonate with customers by leveraging their expectations
Align Strategy, Process, and Communication
Capitalize on a holistic approach to generating new customers
Develop Situational Awareness
Create advantages by identifying vital factors impacting conversations
Craft Customer Communication Strategies
Create the context necessary for customer conversations to succeed
Enhance Listening and Observation Skills
Recognize your customer’s thoughts and feelings in real time
Forge Trusting Relationships
Earn the privilege of customers choosing to do business with you
Influence Customer Commitments
Encourage customers to save face and share vulnerable information
Obtain Truthful Responses
Move customers from defensiveness to disclosure
Optimize Objections
Leverage challenging statements to generate new commitments
Apply the Disciplined Listening Method
Complete Disciplined Listening core behavior
Candidate Interview Techniques
Goals
Build Strong Customer Connections
Select Top Candidates
- Hire key people, not key words, by seeing beyond resumes and charismatic candidates
- Graduate from gut feelings and make data-driven hiring decisions
- Overcome biases and expectations to recognize candidates’ true potential
Obtain Truthful Candidate Responses
- Execute influential questioning techniques that encourage candidates to answer honestly
- Accurately evaluate candidate responses, identify inconsistencies, and ask critical follow-up questions
Execute Consistent Processes
- Clearly identify the skills and attributes necessary for success in open roles
- Adhere to the selection process that consistently produce the best hires
Learning Objectives
Clarify Role and Candidate Requirements
Increase the efficiency and success rate of hiring great candidates
Implement Strategic Selection Process
Develop a holistic process that identifies and confirms top candidates
Overcome Biases and Expectations
Evolve your perception to recognize candidate perspective and value
Recognize Indications of High Potential
Identify candidates who possess high-potential characteristics
Enhance Observation Skills
Discern candidates’ thoughts and feelings in real time
Obtain Truthful Responses
Ask questions that motivate candidates to answer honestly
Increase Your Influence
Encourage people to save face and share vulnerable information
Reduce Candidate Resistance
Leverage challenging statements to generate new commitments
Validate Candidate Abilities
Employ experiential elements that allow candidates to prove their capabilities
Apply the Disciplined Listening Method
Execute the Disciplined Listening Candidate Interviewing Method
Additional Frequently Requested Topics
- Negotiate Like an Interrogator
- Cultivate Calm from Conflict
- Increase Your Influence
- High-Impact Questions: Provoke Productive Responses
- De-Coding Verbal and Non-Verbal Communication
- Strategies for Obtaining the Truth
- Persuasive Parenting Conversations
- Influential Instructing
“People interpret how you communicate with them as proof of how much you respect them.”
CLOSE ACCORDIAN
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What type of speaking engagements does Michael Reddington Facilitate?
Michael frequently facilitates keynote presentations as well as half-day, full day, and multi-day workshops. Michael often adapts his engagements to virtual and hybrid audiences as well.
What do audiences take away from Michael Reddington’s speaking engagements?
Every audience member departs Michael’s engagements with new perspectives, strategies, skills, and techniques they can apply in all of their high-impact business and personal conversations. These include new approaches for preparing for conversations, observation keys to focus on, persuasive communication techniques, customized talk tracks and conversation frameworks, resistance reducing tools, and more.
What industries has Michael Reddington worked with?
Michael has facilitated engagements with clients in over 30 industries including:
Financial, Construction, Manufacturing, Private Equity, Pharmacutical, Medical, Leadership Organizations, Entertainment, Food and Beverage, Distribution, SaaS, Real Estate and Mortgage, Packaging, Banking, Retail, Non-Profit/Fundraising, Transportation, Office Technology, Human Resources, Automotive, Property Management, Information Technology, Engineering, E Commerce, Home Services and Trades, Law Enforcement, Federal Investigators, Government Agencies, Education.
How does Michael Reddington work with meeting planners and organizers?
It is Michael’s responsibility to make the meeting planner’s job as easy as possible. Participating in preparation calls, assisting with event promotions, integrating event themes into his materials, submitting all materials in advance, and remaining flexible as needs change are all included with his commitment to speak.
What is Michael Reddington’s fee structure?
Michael believes in keeping things simple. He typically operates with a flat fee for day, half-day, or multi-day engagements (plus travel expenses). The fee covers all the preparation meetings and customization work, material development, facilitation, and post engagement follow up efforts.
